The internal console for the Simusim team: onboarding schools, recording their payments, managing entitlements and suspensions, approving SMS sender names, curating family plans, and reading the audit trail. Schools never see this app — but what happens here decides what they see.
Platform Admin is for Simusim staff accounts only (“Staff access — Sign in”). Two roles exist: super-admin (everything, including onboarding, suspensions, and payments) and support (read-mostly; destructive and money actions are gated). If you see “Your account is not authorized for the platform-admin app”, you're signed in with a non-staff account.
Four signals, refreshed on load:
The Attention required panel lists every school in grace or suspended; This week shows upcoming period ends and audit signals (failed reminders, lockout spikes).
login.simusim.com/<slug>), country, currency, and the code prefix (exactly 3 uppercase letters, e.g. KMP — it namespaces every student code).School billing is manual by design — schools pay by bank transfer, MoMo, cash, or cheque, and we record it:
The payment ledger filters by date, method, reference, and amount, and exports to CSV.
Every school moves through: Trial → Active → Grace → Suspended → Canceled.
From a school's page you can Add admin (name, email, optional phone — they get a welcome/init email) and Resend invite for an admin who lost theirs. Use this when a school's only admin departs — never hand over an existing person's credentials.
Family Plans is the global catalogue self-serve families buy from — each plan has a display name, the apps it unlocks, the billing interval, the price, and an active toggle. Price changes are grandfathered: they apply only to new subscriptions; existing subscribers keep their snapshotted price. Deactivate a plan to stop new sign-ups without touching existing ones.
Adoption leads collects every “bring Simusim to my child's school” request from the family app and the marketing site, grouped by school and sorted by demand — with an “existing customer” badge when the school is already on the platform. Work the statuses: New → Contacted → Converted / Dismissed. High lead counts on one school = warm sales call.
The platform-wide, read-only activity feed — every onboarding, suspension, payment, entitlement flip, and email event, filterable by action, actor kind, target, and date, with before/after detail per row and CSV export. If a school asks “who changed this?”, the answer is here.
Email us and a real person on the Simusim team will get back to you. School staff can also reach us through their school's usual support channel.