Step-by-step instructions for the whole Simusim workspace — signing in, running your school, teaching, learning, paying fees, and everything in between. Pick your role below, or jump straight to a guide.
Everyone uses Simusim a little differently. These shortcuts take you to the guide written for your role.
Accounts and roles, the three ways to sign in (student code, phone, email), login cards, forgotten PINs and passwords, locked accounts, and how one sign-in opens every app.
Read the guide → Guide 02 · School adminsA complete handbook: set up a brand-new school step by step, create and import users, build classes, print login cards, control app access, configure terms and grading, send SMS, and review lesson plans — plus task tutorials, troubleshooting and a printable cheat-sheet.
Read the guide → Guide 03 · TeachersA full handbook: your daily briefing, marking attendance, entering grades, building computer-based tests, writing lesson notes, and wrapping up a term for report cards — plus task tutorials, troubleshooting and a printable cheat-sheet.
Read the guide → Guide 04 · StudentsSigning in with your card, your dashboard, checking grades and attendance, taking quizzes, tracking your Simu progress, and opening your learning apps.
Read the guide → Guide 05 · ParentsSee each child's attendance, grades and report cards, download fee statements and receipts, and understand the SMS messages your school sends you.
Read the guide → Guide 06 · Families (self-serve)Create a family account without waiting for a school: add your children, print their login cards, buy learning apps, and manage termly subscriptions.
Read the guide → Guide 07 · Bursars & adminsA full handbook: fee structures, billing periods, the collections desk, invoices and receipts, daily cash-up, bank & mobile-money reconciliation, debtors and clearance, refunds and approvals, financial reports and the ledger — plus task tutorials, troubleshooting and a printable cheat-sheet.
Read the guide → Guide 08 · SchoolsSet up the gate tablet, pair it with your school, enrol student faces, run daily check-in and check-out, and use the student-code fallback.
Read the guide → Guide 09 · Students & parentsSimu Primary, Simu JHS, Simu Science Lab, vMaths, Stories, and Arena — what each app teaches, how lessons work, and how to use them offline.
Read the guide → Guide 10 · Simusim staffFor the Simusim operations team: onboarding schools, recording payments, entitlements and suspensions, SMS administration, family plans, and the audit log.
Read the guide → Guide 11 · Schools & applicantsTake a prospective family from a public online application through the review pipeline to an enrolled student — offers, custom fields, document uploads, and one-click enrolment.
Read the guide → Guide 12 · Schools & teachersSet up the bell schedule and rooms, build a clash-free weekly timetable, cover absent teachers with substitutions, and mark per-period attendance.
Read the guide → Guide 13 · EveryoneIn-app announcements with read & acknowledge tracking, and two-way parent↔school message threads in one shared inbox — separate from SMS broadcasts.
Read the guide → Guide 14 · Schools & familiesLog merit and demerit incidents, set up scoring categories, notify parents, and give school leaders a whole-school view — distinct from report-card conduct traits.
Read the guide → Guide 15 · Students, teachers & parentsHow students hand work in — a typed answer or a file attachment — and how teachers review submissions, grade them in the gradebook, and return them.
Read the guide → Guide 16 · EveryoneShare documents with the school: staff and teachers upload and choose who can see them (and an optional class); parents and students download.
Read the guide → Guide 17 · EveryonePublish holidays, PTA meetings, exams and trips to staff, parents and students — and how the events calendar differs from the academic term calendar.
Read the guide → Guide 18 · School leadersThe leadership overview for heads of school: active students, attendance trends, fees collection, grade distribution and lesson coverage at a glance.
Read the guide → Guide 19 · School adminsRun Ghana NaCCA and Cambridge International as separate streams under one roof. Each class picks its curriculum; levels, subjects, grade scales, and report cards follow automatically.
Read the guide →The School Admin guide is a full handbook — jump straight in: Your first day · Set up a new school · Running a term · Report cards · Year rollover · Troubleshooting · Printable cheat-sheet
Teachers handbookThe Teachers guide is a full handbook too — jump straight in: Your first day teaching · Attendance · Gradebook · Build a quiz · Term wrap-up · Lesson notes · Troubleshooting · Printable cheat-sheet
Finance handbookThe Finance guide is a full handbook for bursars & accountants — jump straight in: Bursar quick start · Collecting fees & cash-up · Debtors & clearance · Reconciliation · Refunds & approvals · Opening a term · Reports & ledger · Troubleshooting · Printable cheat-sheet
| I need to… | Go to |
|---|---|
| Sign in but I forgot my PIN (student or parent) | Getting started → Forgotten PINs — your school admin resets it in seconds. |
| Sign in but I forgot my password (admin/staff) | Getting started → Forgotten passwords — use the “Forgot password?” link. |
| Set up a school that just joined Simusim | School Admin → First-time setup checklist |
| Import hundreds of students at once | School Admin → Bulk import from CSV |
| Mark today's attendance | Teachers → Attendance |
| Record a fee payment and print a receipt | Finance → The collections desk |
| Buy a learning app for my own child | Family accounts → Buying app access |
| Download my child's report card | Parents → Report cards |
Email us and a real person on the Simusim team will get back to you. School staff can also reach us through their school's usual support channel.